NCGM has adopted administrative, physical and technical security measures to protect your personal information. Your name and email address, along with other information that can be used to identify you, constitute your Personal Information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we use commercially reasonable and appropriate means to protect your personal information, we cannot guarantee its absolute security.
By accessing or using this website or other services, purchasing a sample collection kit, or establishing a NCGM account or submitting a sample, we will collect and store your personal information. This information identifies you or can be linked to your identity and Account Information. The following describes the types of personal information that we collect and store:
Directly or through the use of third-party data analytics services (including Google Analytics), we collect visitor information, including your IP address and server log data (the address of the web page you visited before using the Website, your browser type and settings, the date and time of your use of the Website, language preferences). We may gather your information about the device you are using to access our Website, including what type of device it is, what operating system you are using, device settings, application IDs, location, unique device identifiers, and crash data. Other data is collected, including data generated by your use of the Website and links you interact with.
(contact and payment information, personal information for testing (e.g., date of birth, gender, ethnicity, weight, height, etc.) and information in Personal Settings)
NCGM will not be responsible for any liability caused by you sharing your personal information with others. If your Account Information changes (such as email address, street address, or phone number), you can log into your account and change the appropriate information. At your written request and according to your instructions, we can destroy your DNA extract at the next scheduled sample destruction date which occurs about every sixty (60) days and/or deactivate your Account from our systems within ten (10) days by contacting NCGM as identified in the Contact Us section. However not all personal information can be removed from our systems. We are required by law and standards of medical practice to preserve medical records, some contact information, and disclosure records for specified time periods. Information archived on data backup media also cannot be deleted, however is protected by encryption. Aggregate Information and information in logs cannot be deleted. We may deny access when denial of access is authorized by law, when granting you access would have an unreasonable impact on other people's privacy, or to protect NCGM's rights and property.
For orders authorized by your personal physician, we may collect personal information from minors. However parent or guardian consent should be obtained and maintained by your physician. In any event, we will not knowingly market products or services to children under 18.
Material changes to this Privacy Statement that unfavorably affect your rights will be emailed to you and will be posted on our website at least thirty (30) days before the effective date of the Privacy Statement.
California customers can request a list of personal information categories disclosed to third parties for their direct marketing purposes and the names and address of such third parties.
If you have questions or comments regarding our privacy practices or have a complaint about our use or disclosure of your personal information or our privacy practices, you may contact us either by mail, email, or phone as follows:
email@example.com or NCGM, Inc. 840 Main Campus Drive, Suite 3570, Raleigh, NC 27606.